LFS09 Frontline Leadership - Advocacy Advocacy is an important skill for frontline supervisors. The frontline supervisor has the responsibility and opportunity to advocate for staff, for services that support individuals and for themselves. Recognizing one’s own advocacy skills and experience, teaching others how to be effective advocates and managing change that effective advocacy can ...

MH01 Mental Health - Introduction to Human Services and Professionalism The purpose of this module is to provide an introduction to human services and mental health, and additional material on professionalism and professional boundaries. The module concludes with a discussion of cultural responsiveness and diversity. 

CW209 Child Welfare II - Crisis Intervention for Children and Families In this module we will provide an overview of crisis, crisis intervention and emergency services when working with children and families involved in the child welfare and juvenile justice systems. It is followed by a presentation of some of the resources available to these clients and you when assessing and responding to crises.