Direct Care > Client Focused Communications - Listening: Focus on the Client
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Client Focused Communications - Listening: Focus on the Client (inactive)
Listening sounds easy enough, but it takes special skills to learn to be an active listener.
Course Objective
After completing this lesson, the student will be able to:  Understand the importance of being a good listener; Demonstrate active listening; Set aside opinions; Listen without judgment; Read non-verbal cues.
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