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Press Release

San Mateo County Presents Community-Based Web Site for People with Mental Illness, Their Families and Service Providers

December 3, 2003
Network of Care

Network of Care ( empowers people with mental illness, their families and service providers by providing online access to comprehensive services available within San Mateo County

SAN MATEO, Calif. – San Mateo County today introduced a breakthrough Web solution for individuals, families and agencies concerned with mental and emotional wellness. Network of Care for Mental Health is an online information place that provides critical information, communication and advocacy tools with a single point of entry. It ensures there is “No Wrong Door” for those navigating the system of mental health services, those working to avoid the need for formal services, and those ready to transition out of the mental health system.

Sponsored by an innovation grant from the State of California in partnership with San Mateo County, Network of Care for Mental Health ( is a pilot program for California and the nation. Regardless of where individuals, families and agencies begin their search for assistance with mental health issues, Network of Care for Mental Health ensures they will find what they need. The new Web site will enable people to find the right service at the right time; educate themselves about their issues; understand current policy initiatives and advocate directly to elected officials, and better manage their affairs, interactions and important records.

The Network of Care for Mental Health provides a comprehensive Service Directory of the approximately 200 service providers in San Mateo County, putting people in touch with the right services at the right time. Network of Care also provides easy-to-search libraries and vital information about specific disorders, pending legislation and advocacy, as well as daily news articles from around the world concerning mental and emotional wellness.

To increase accessibility and accommodate Network of Care’s users, the site’s innovative technology provides near-universal access, regardless of literacy or income level, to Web-based services through a text-only version of the site and other adaptive technologies. The site is fully ADA-compliant and Bobby-approved. Network of Care also is available in multiple languages.

Service providers can share challenges and ideas, as well as create powerful new mechanisms to better serve people with mental illness, by embracing Network of Care’s communication tools such as message boards and community calendars. Service providers can even build their own free Web sites in the For Providers section.

Trilogy Integrated Resources LLC of San Rafael, Calif., created, developed and maintains all Network of Care Web sites, including Network of Care for Seniors and People with Disabilities, currently serving one-third of California’s population; Network of Care for Kids (ages 0-5), and Network of Care for County Children’s Services (ages 0-18). Based on requests from across the nation, Trilogy is also developing Network of Care sites for domestic abuse, substance abuse and behavioral health.

Trilogy, the leading information provider in the field of social services, plans to serve the entire State of California via Network of Care by the end of 2004. For more information, please contact Trilogy at 415-458-5900 or at